How AtmaAI handles patient, report, and payment data.

This policy applies to patient registration, medical-report upload and explanation, consultation requests, and Cashfree payment processing on atmaai.in.

Information We Collect

We collect the information entered by the user or patient during registration and service use. This may include name, age, gender, height, weight, mobile number, city, PIN code, country, preferred language, uploaded reports or medical-study files, and optional notes entered for AI explanation.

Why We Use It

We use this information to register the patient, generate body-metric summaries, process payments, upload and analyze reports, suggest doctor categories, send report or consultation updates, and support operations or customer care.

Payments

Payments on `atmaai.in` are processed through Cashfree. We store payment references, order identifiers, session identifiers, currency, and payment status needed for transaction verification and service delivery. Card, UPI, or banking credentials are handled on Cashfree-hosted payment surfaces and are not stored directly by this website.

Medical Reports And AI Analysis

Uploaded lab reports, scans, MRI studies, ultrasound files, and similar documents may be processed to generate a simpler patient-facing explanation. These results are intended for education and communication support only and do not replace a doctor, radiologist, laboratory, or emergency service.

Sharing

Information may be shared only as required to deliver the service, such as payment verification, report messaging, doctor-consultation requests, hosting, database support, or AI analysis tooling used by the platform. We do not sell patient personal data.

Retention

We retain records only for operational, support, audit, compliance, and continuity needs. Data may be removed from active workflows when it is no longer required for service delivery or business recordkeeping.

Security

We use reasonable administrative and technical measures to protect stored data, but no internet system can guarantee absolute security. Users should avoid uploading unnecessary sensitive information outside the intended medical workflow.

Contact

For privacy, support, or payment-related questions, contact the team through the contact page or the official support details published on the site.